How Services.Contractors Handles Your Information
This Privacy Policy explains the types of information Services.Contractors may collect, why we may use it, when it may be shared, and the choices that may be available to you.
Privacy information should describe what actually happens.
Services.Contractors may collect information when you browse the site, contact us, submit a homeowner project request, apply as a contractor, participate in a partnership, or otherwise interact with our services.
The information involved depends on the interaction. We aim to describe those uses in practical terms rather than suggest that every visitor or user provides the same information.
The information we receive depends on how you use Services.Contractors.
Contact Information
This may include your name, email address, phone number, mailing information, or other contact details you choose to provide.
Home Project Information
A homeowner request may include project type, property location, timing, property characteristics, service needs, preferences, photos, notes, or other details you submit.
Contractor Information
Contractor applications may include business identity, services, service areas, project preferences, availability, licensing or insurance information, and other business details.
Communications
We may receive information contained in emails, forms, support requests, correction reports, partnership inquiries, or other communications.
Website & Device Information
Website technologies may collect information such as IP address, browser or device characteristics, referring pages, pages viewed, interaction data, and similar technical information.
Information From Other Sources
We may receive business, contractor, market, technical, or other information from public sources, service providers, partners, or other lawful sources.
We may use information to provide, operate, improve, and protect the service.
The purpose depends on the information and the context in which it was provided.
Respond to homeowner project requests
Facilitate potentially relevant contractor introductions
Respond to contractor applications and business inquiries
Provide requested information, tools, or communications
Operate, maintain, secure, and troubleshoot the website
Understand how services and content are used
Improve homeowner resources and service experiences
Detect misuse, fraud, security issues, or unlawful activity
Comply with applicable legal obligations and protect rights
Project matching may require sharing information with independent contractors.
When you ask us to help identify a contractor, information about you and the project may be provided to one or more potentially relevant service providers so they can evaluate the request or contact you.
The information may include contact details, project location, requested service, timing, project characteristics, and other information you provided.
Contractor availability varies, and submitting a request does not guarantee that a contractor will respond or accept the project.
Read the Project Matching Disclosure →Contact information may be used to continue the interaction you requested.
If you provide a phone number or email address, Services.Contractors or an independent service provider may use that information for project-related follow-up when appropriate.
Certain marketing, automated, prerecorded, or text communications may be subject to additional consent requirements depending on the circumstances.
Website technologies may help the site function and help us understand its use.
Services.Contractors may use cookies, pixels, local storage, logs, analytics technologies, or similar tools depending on the features and services in use.
Technologies may support security, forms, preferences, sessions, or other website functionality.
Website data may help us understand visits, page use, errors, performance, and general interaction patterns.
If advertising or related measurement technologies are used, they may collect or receive information as described by the applicable settings, disclosures, and provider practices.
Retention depends on why the information was collected.
We may retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain business or transaction records, resolve disputes, protect security, enforce agreements, or meet legal obligations.
Different categories of information may therefore have different retention periods.
Privacy rights can depend on where you live and which laws apply.
Depending on applicable law, you may have rights concerning personal information associated with you.
You may have a right to request information about certain personal information collected or used.
You may have a right to request correction of inaccurate personal information.
You may have a right to request deletion of certain personal information, subject to applicable exceptions.
Applicable law may provide rights to opt out of certain sales, sharing, targeted advertising, profiling, or other specified processing.
Some laws may provide additional choices for particular categories or uses of information.
Where required, additional procedures may be available concerning a privacy request or decision.
Not every privacy right applies to every person, business, jurisdiction, or category of information. We may need information to verify a request before acting on it.
Some states provide additional privacy rights.
State privacy laws can provide residents with additional rights and can impose obligations on businesses that meet particular legal thresholds.
Those rights and obligations differ by state and may change over time.
We take reasonable steps intended to protect information.
No website, database, transmission method, or storage system can be guaranteed to be completely secure.
Services.Contractors may use administrative, technical, or organizational measures appropriate to the nature of the information and the services involved.
You should also use appropriate caution when sending sensitive information through the internet.
Services.Contractors is intended for home-service and business users.
The site is not designed as a service directed to children. If we learn that information was collected in circumstances requiring special treatment under applicable law, we may take appropriate steps concerning that information.
Other companies may have their own privacy practices.
Services.Contractors may link to or interact with websites, contractors, advertisers, partners, technology providers, or other third parties.
Their privacy practices are governed by their own policies and relationships with you.
This Privacy Policy may change as the service changes.
We may revise this policy to reflect changes in our services, information practices, business relationships, technology, or legal requirements.
When appropriate, the page may identify an updated effective or revision date.
Contact Services.Contractors about your privacy question or request.
Please provide enough information for us to understand the request and, where necessary, identify the relevant interaction or record.